Returns & Exchanges
At Baby Grand, we want you to love your purchase, but if an item isn't the perfect fit, we offer a 30-day window for returns on unworn apparel with original tags attached. We strive to make the return process as seamless as possible to ensure you and your little ones are always satisfied.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring all clothing tags are intact and the garment is in its original condition.
Print and Attach Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Drop Off and Track
Leave your package at any authorized carrier drop-off location and keep your tracking number to monitor the progress of your refund.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing